Guides / Connection basics

CONNECTION BASICS

Why am I lagging with fast internet?

Download speed tells you how quickly a large transfer arrives. A match also needs quick, consistent responses, so a fast plan can still feel rough.

Common causes

• High or changing latency: distance and busy routes add delay.
• Jitter: packets arrive at uneven times, causing rubber-banding.
• Packet loss: missing packets must be resent.
• Bufferbloat: an upload or stream makes ping jump under load.
• Wi‑Fi interference: distance, walls and congestion create spikes.

Try this order

1. Run a Ping2GG Full check over the connection you play on.
2. Pause cloud backups and downloads; compare idle and under-load latency.
3. Test Ethernet, or move closer to the access point and use 5/6 GHz.
4. Restart the router, update firmware and enable sensible QoS/SQM if supported.
5. Compare another time of day and check official game status.